Singapore Airlines Cebu Office in Philippines

Before you embark on your journey, it’s essential to ensure everything is in place—from confirming your travel details to preparing for any unexpected changes along the way. That’s where the Singapore Airlines Cebu Office in the Philippines steps in.

Staffed by a dedicated and experienced team, the office is equipped to support you with a wide range of travel needs. Whether you’re managing bookings, adjusting your itinerary, or simply looking for information, help is just a phone call or email away. Let them handle the logistics so you can enjoy a seamless, stress-free travel experience

Details of Singapore Airlines Cebu Office

First, let’s talk about the location of the Singapore Airlines office in Philippines. Your airplane trips using the Philippines will be much simpler after you have seen these facts.

Address:  Room 1-07-013-C, Arrival Level Terminal 2 Mactan-Cebu International Airport Lapu-Lapu City, Cebu 6015 Philippines

Phone Number:+63 32 494 7678

Working Hours: 24 hours, (Monday-Sunday)

Singapore Airlines Cebu Airport Contact Info

Airport Name: Mactan-Cebu International Airport

Airport Address: Lapu-Lapu Airport Rd, Lapu-Lapu City, 6016 Cebu, Philippines

Airport Contact Number: N/A

Map:

Singapore Airlines Head Office Contact Information

For your plane travels, it is equally helpful to learn about the specifics of the Singapore Airlines headquarters. You may always rely on the airline’s head office to handle any issues that the Cebu office is unable to handle.

Address: 25 Airline Road, 08d Airline House, Singapore, 819829

Contact Number: 65 6 5415314

Email id: public_affairs@singaporeair.com.sg

Official website: www.singaporeair.com

Flight Check-In: https://www.singaporeair.com/en_UK/in/travel-info/check-in/

Seat Selection: https://www.singaporeair.com/en_UK/in/travel-info/requests/seats/

Baggage Inquiries: https://www.singaporeair.com/en_UK/in/travel-info/baggage/

Krisflyer program: https://www.singaporeair.com/en_UK/in/ppsclub-krisflyer/krisflyer/

Baggage Allowance

View Singapore Airlines Hand	Cabin baggage	Oversize baggage charges
Checked baggage	Overweight baggage charges	Excess baggage charges

Types of Plane / Aircraft

After exploring the entire office in Cebu of Singapore Airlines, all that’s left to do is catch a glimpse of their fleet to get a sense of what flying with the airline will be like.

• Airbus A330-300
• Airbus A350-900
• Airbus A380-800
• Boeing 777-200

• Boeing 777-200ER
• Boeing 777-300
• Boeing 777-300ER

Essentials of Singapore Airlines’ Cebu Office

If you’re uncertain about how the Singapore Airlines Cebu Office can assist you, the sections below outline the comprehensive services offered to make your travel smoother and more convenient.

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Booking and Reservation Management

While online booking is available, it’s not always the easiest option. The Cebu office provides in-person support to streamline the process. Whether you’re booking a new flight, changing an existing reservation, or requesting special services like extra baggage or specific meal preferences, the staff is ready to help efficiently and accurately.

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Travel Policies and Guidelines

Staying informed about airline policies is key to a stress-free trip. The Cebu team can clearly explain essential rules, including:

• Baggage allowances and restrictions
• Traveling with pets
• Policies for unaccompanied minors
• Check-in procedures and required documents

This ensures you’re well-prepared and avoid last-minute issues at the airport.

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Baggage Support

Baggage problems—while uncommon—can be frustrating. If your luggage is delayed, lost, damaged, or flagged during screening, the Cebu office can help you file a report, track your bags, and coordinate with airport staff to resolve the issue swiftly.

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Flight Cancellations and Refund Assistance

If your plans change or your flight is canceled, the Cebu office can assist with cancellations and refund requests. Just provide your booking information, and the team will guide you through the process and help ensure any eligible refunds are processed promptly.

Flight Related Concerns Handled by Singapore Airlines Office in Cebu

Have you made a note of the important details regarding the airline’s office? You can now proceed to find out more about the different services that the Singapore Airlines Cebu Office offers. By taking advantage of the benefits offered by the airline office, you can travel in the air with ease.

Flight Ticket Rescheduling	Visa on Arrival	In-Flight Entertainment
Miles	Airport Wifi	Airport Facilities
Economy Class	Economy Class	Flight Wifi
Flight/Visa Info	Unaccompanied Minor	Missing Luggage
Meet and Greet	Immigration Services	In-Flight Meals
Duty-Free Allowance	Airport Transfers	Business Class
Baggage Allowance	Seats Enquiries and Selection	Airport Lounges
Flight Ticket Cancellation	Ok to Board	Transit Information

Questions & Answers